When choosing a Forex broker or platform, there are many different considerations to think about, and a lot of questions to ask each of them. Those raised in this chapter are presented as a guide you should use in your search for the right broker or platform for you. Please note that some of the answers below refer to the terms offered by the Easy-Forex™ Trading Platform.
We believe that a skilled and well informed trader is a better trader, for both the trading platforms and the individual traders.
Personal account management
Is anybody there? Are there real people behind the phone (or the e-mail box)? Do I have a one-on-one relationship with an individual who knows my account and is able to provide continuity of service online?
Expert Easy-Forex™ team members are available to you at all times, anytime. Moreover, you have your own Account Service Manager working closely with you, while dealing room services are offered to you by expert Forex dealers. You may speak with us by phone, by e-mail, or over the advanced online CHAT system that we operate. Depending on your location, you can also visit an Easy-Forex™ regional office to meet in person. Yes, it's internet, but we are real, and we take it personally.
Live training and one-on-one help
Do they offer professional assistance and tools?
Easy-Forex™ offers background information for the Forex market, a Guided-Tour, seminars, one-on-one training, CHAT, telephone support, as well as other assistance tools, including technical support. You are never left alone to trade without help, whenever you want it. Moreover, your personal Account Service Manager will guide you live on your first trading steps, to help you get acquainted with the Easy-Forex™ system, and will answer all of your technical questions.
Guaranteed Rates and Stop-Loss
Is it “around” or “near” the rate I set, or exactly on it?
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